Advertisement
Like any company, Zorora Sofas has experienced significant changes over the years, driven by advancements in technology, changing consumer preferences, and a growing emphasis on efficiency.
Zorora Sofas, part of the furniture manufacturer and supplier Sonu Group PTY (Ltd) stayed ahead of the curve by partnering with Loadit to ensure optimal transport efficiency and reduced costs.
Enhancing Customer Satisfaction & Saving Costs
Zorora first started using Loadit in July 2022, and has since started using them exclusively for all their furniture deliveries in Johannesburg and Cape Town areas.
“Loadit’s platform and technology have allowed us to move away from using our own delivery vehicles or making use of many other informal drivers. The system has also allowed us to free up a lot of capacity by assisting in planning and scheduling delivery routes of multiple orders,” said Dale Furphy, Chief Operating Officer at Sonu Group Pty Ltd
She further explained how Loadit follows a very easy-to-use guide that prompts the user to capture all the necessary information systematically. It even allows her team to select if they require additional helpers to assist with loading and off-loading during collection and deliveries. The helpers are also trained to assist with simple assembly of furniture items as a value add to Zorora and their customers.
Before using Loadit, Zorora dealt with weekly customer complaints of poor service, wrong deliveries, and bad or no communication with clients. However, with their help, we now receive raving reviews daily of how great the service is and how helpful and professional the drivers are,” continued Furphy.
Loadit offers a unique empowerment platform for their drivers, as well as seamless delivery service for larger, bulkier goods. What makes it even more compelling is the exceptional customer service provided by the Loadit team and drivers, going the extra mile for customer satisfaction.
Advertisement
Book a business delivery today
Streamlined Logistics
As a top-tier third-party logistics provider, Loadit offers a comprehensive range of services across various industries. Their customer-centric approach prioritizes customer needs, offering efficient and cost-effective transportation solutions tailored to unique business requirements. Utilising state-of-the-art technology, Loadit streamlines the entire logistics journey, from order placement to the final delivery, ensuring prompt and precise goods delivery.
By entrusting logistics to Loadit, businesses can focus on their core competencies, cut down operational expenses, and boost productivity. With a proven record of excellence, Loadit is the preferred option for businesses seeking to enhance their supply chain efficiency and foster growth through dependable driver and truck rentals.
Revolutionising Logistics for Multiple Industries
Apart from the furniture (manufacturing) industry, Loadit also offers businesses collection and delivery services to several other sectors such as construction, solar, fencing, events, designers, interior decorators, food products, toys, and industrial companies. For instance, Loadit works with Rebels Pizza HQ to deliver food ingredients to their franchisees on a weekly basis. They also provide logistics services in the form of 8 ton trucks for hire to fencing companies to transport fencing materials to construction sites.
Loadit has partnered with Bakesure to deliver their final products to retail and wholesale outlets. Additionally, Loadit also serves industrial companies like Cyclotherm Boilers, who specialise in boilers.
Looking to partner with innovative logistics platforms like Loadit, to meet customer expectations and stay ahead of the competition? Book a trip today
