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Moving can be an absolute nightmare, especially if, like me, you’re heading abroad.
Thankfully, if you have HouseHoppers in your corner, you’re in for a stress-free and efficient experience.
As someone who recently undertook the daunting task of moving to the UK, I had the privilege of experiencing their remarkable services first-hand, and I can’t help but sing their praises.
From the moment I contacted Claire in Cape Town, the Johannesburg-based operation has proved to be the guiding light that made the transition not only smooth but, dare I say it, even enjoyable. A quick Google search led me to their website, where I noticed the company has been around for over 15 years, and has offices in Cape Town, Durban, and Johannesburg.
Time was not on my side with this move, as I only had two weeks to pack and hop on my flight, but this wasn’t a problem for Claire. I was especially impressed with her innovative approach to assessing my packing needs – initiating a WhatsApp video call to evaluate the magnitude of the task at hand.
On the call, Claire asked to see the contents of my whole apartment, and the convenience of this virtual consultation was a game-changer for me. All I had to do was simply show her my belongings, room by room while discussing my specific requirements and concerns. After this, Claire emailed a quotation for me to approve, as well as some tips and do’s and don’ts for moving day. I didn’t have to do much else – even finding a suitable storage company was taken care of by Claire. She made all the necessary enquires and sourced quotes – all I had to do was choose the one I liked the most, and make a payment.
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The night before moving day, I received a message from Marta, the team leader, letting me know of their scheduled arrival time and their truck size. On moving day itself, Marta arrived bang on time and showed up with a well-organised and professional HouseHoppers team that brought along not just the muscle but also a meticulous plan. They arrived with all the necessary boxes, coverings, tapes, scissors and labels, and it was clear they had taken my needs into consideration, as every detail was thoughtfully accounted for.
The team went to work like a well-oiled machine, packing everything with great care, ensuring that delicate items like crockery and fragile electronics like the TV and fridge were adequately protected. Every box was clearly labelled, to help make it easy for me to identify the contents when unpacking.
One of the standout features of HouseHoppers’ service is their thorough inventory management. As they packed, they created a detailed list of every item they handled. This meticulous documentation not only gave me peace of mind but also proved to be invaluable during the unpacking process. I didn’t have to worry about missing items or confusion when the time came to reassemble my life on the other side of the Atlantic.
The true magic happened when the team whisked away the packed boxes to the storage container. This part of the process was as swift and efficient as the rest of the day had been. The team expertly unpacked and stored my belongings in a way that left me confident in their security and condition.
The storage solution was a real bonus for me, giving me the flexibility I needed during my transition abroad, but this isn’t the only service offered by HouseHoppers. For those simply moving house or semigrating from one part of the country to another,
HouseHoppers can assist with cleaning services to deep clean your new or old home, install DStv at your new home with a qualified installer, and they even have a handyman on call if you need some work done in your new or old home.
The convenience HouseHoppers offers doesn’t stop there though. There is also an entire utilities arm, with an account openings department handling all new account openings, including registering deeds for sectional and full title homes, and setting up rates, refuse, sewage, water and electricity accounts. A separate refunds department is responsible for the closing and refunding of accounts, and a queries division is on hand to investigate and assist with resolving an array of different billing issues.
